Returns & Exchanges
At NJS Export, we are committed to providing high-quality sports gear, but if you are not satisfied with your purchase, you can return or exchange items within 30 days of delivery. All returned products must be in their original packaging, unused, and with all tags attached to qualify for a full refund.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and provide a reason for the request.
Package Your Gear
Securely pack the items in their original box, ensuring all equipment and apparel are in brand-new condition to avoid processing delays.
Ship the Package
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location for transit back to our warehouse.
Receive Your Refund
Once our team inspects the returned sports equipment, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing